Your organisation's online shop

Create your Donoor account, open a shop from your dashboard, add your products with their photos, prices and variants (size, colour), then publish. Your shop has its own web address, which you can share by email, WhatsApp or on your social media, or embed directly in your website. No technical skills are needed, and going live takes just a few minutes.

Yes. No subscription and no platform commission on your sales. Only the payment provider's fees apply (Stripe or PayPal), which are the same whatever platform you use. If they wish, buyers can add a voluntary contribution to Donoor when paying: this is what funds the service, and it never reduces what your organisation receives.

Yes. You define the variant axes for each product (for example Size and Colour), and Donoor automatically generates each combination with its own stock, its own price if needed and its own reference. The buyer picks their size from a selector, the remaining stock updates in real time, and you don't have to re-enter free-text fields by hand afterwards.

Directly into your organisation's bank account, via Stripe or PayPal. Donoor never holds your funds: there is no intermediary account, no blocked fundraising balance and no payout delay set by the platform. Payouts are automatic.

No. A purchase is a exchange: the buyer receives goods in return for their payment, which rules out the tax reduction provided for under article 200 of the CGI (French General Tax Code). However, if a buyer adds a donation when paying, that part is a genuine donation with nothing in return: it qualifies for a tax receipt if your organisation is eligible and has activated the service. Donoor automatically separates the two amounts.

Each order appears on your dashboard with its number, the buyer, the line details, the selected variants and the address if you requested one. You move an order from “to process” to “being prepared” and then to “handed over or shipped” in one click, adding a tracking number if needed: the buyer automatically receives an email at each stage. You can also export everything as a CSV file, with addresses and custom fields in clean columns.

You set up your fulfilment options: collection on site with its address and opening hours, shipping at your chosen rate, or both, at the buyer's choice. You can offer free shipping above a certain basket amount. A postal address is only requested if the buyer chooses shipping; for a collection, they receive a QR code to show on site, which you scan from your dashboard to mark the order as handed over. The shop does not buy postage on your behalf, nor does it calculate weight-based rates: you choose your carrier freely.

Yes, that is the principle of the pop-up shop: you set an opening date and a closing date for sales. Outside this period, the storefront remains visible but ordering is closed. It suits sales of Christmas chocolates, calendars, Christmas trees or fairground events. An organisation can run several shops in parallel, for example a permanent shop and a seasonal one.

An association under the French 1901 Act may sell goods provided the proceeds serve its purpose and are not distributed to its members. Tax thresholds govern ancillary commercial activities and VAT liability, and an organisation that sells is considered a professional within the meaning of the French Consumer Code, which means it must have terms and conditions of sale. Donoor lets you upload your terms and conditions of sale and makes their acceptance mandatory at checkout. For your specific situation, please consult your chartered accountant: we do not provide tax advice.