Boosting your events with ticketing

Start creating

In the menu, click Ticketing, then New event. Enter an Event name: its public link will be donoor.org/b/your-event.

The date

Choose the duration (No end time, Single day or Multiple days), the date and times, then the Location.

The price

Paid ticket with its price, Free entry, or Pay what you want with a minimum amount. You can add other rates afterwards.

The presentation

Add an Image (banner format, 1920 × 400 px recommended) and a Description, then click Create the event. It is saved as a draft.

Add your rates

In Configuration › Rates, click Add a rate: name, description and amount (Fixed price, Pay what you want or Free). Limit the total quantity sets the number of places for that rate.

Add options

In Options, Add an option offers an extra (meal, T-shirt, parking…), required or not, for the rates of your choice.

Ask your questions

In Form, Add a field asks for whatever you need: dietary requirements, size, phone number, document… First name, last name and email are already included.

Adjust the settings

In Settings: Limit the total number of participants for the venue's capacity, Waiting list for when it's full, Allow participants to make a donation, and Private event if only the link should give access.

Add promo codes

In Promo codes, create a discount as a percentage or in euros, with a number of uses and validity dates.

Go live

Click the status button at the bottom of the event menu (Draft), then Publish. You need a name, a date and at least one rate.

Share

Right next to it, Copy, Share and Embed on my site spread your ticketing on WhatsApp, social media, by email or on your website.

The purchase

The buyer chooses their tickets, enters each participant's name and their own contact details, then pays.

The tickets

They immediately receive their tickets as PDFs by email, one per participant, each with its QR code. The day before the event, at 9 am, a reminder is sent automatically.

Open the list

In your event, open Participants. Filter by Valid, Scanned or Not scanned, and find each ticket with its rate and purchase date.

Add participants

Add a participant registers someone by hand (paying on the day, a guest…), while Import a file adds a whole list.

Manage the waiting list

When the event is full, interested people sign up to the waiting list. As soon as a place becomes free, the first to sign up are notified automatically; you can also notify them with Notify in the Waiting tab.

Export

Export downloads the list as Excel, CSV or PDF: handy for the welcome desk or the caterer.

Open the scanner

In the Donoor app, open the Ticketing tab and tap Scan, or open your event and tap Scan a ticket.

Scan the ticket

Point at the ticket's QR code, on paper or on a phone. The screen shows Valid ticket: check the person, then tap Validate entry.

Spot fraud

A ticket that has already been used shows Already scanned, with the time and the name of the volunteer who validated it. A fake ticket shows Invalid ticket.

Follow the entries

At the top of the screen, the Tickets, Scanned and Remaining counters update with every entry.

Open the mailing

In your event, open the Mailing section.

Choose the audience

All participants, Already arrived or Not yet arrived.

Write and send

Fill in the Subject and the Message, check it with Preview, then click Send and confirm. Your logo and colours are added automatically.