How do I set up, change or stop a monthly donation?
To give to an association every month, choose the Recurring option on its donation page instead of One-time donation: the payment is then taken automatically by bank card, at the frequency you have chosen. You can stop this donation at any time, yourself, from your donor area, without having to ask the association.
This option is only available if the association has activated it, and only on a standard donation page or payment link: fundraising campaigns only accept one-time donations. For a one-time donation, see how to make a donation to an association on Donoor. Each monthly payment is then treated as a full donation in its own right, with its own line in your history and, if the association is entitled to issue them, its own tax receipt.
How to set up a monthly donation
- Open the association's donation page (its payment link, or the Make a donation button from its website).
- In the choice block at the top of the form, click Recurring instead of One-time donation.
- Once Recurring is selected, choose the frequency: Monthly is the most common, but Weekly or Yearly may also be offered by the association.
- Enter the amount, your name and your email, then confirm with the Subscribe button.
Once the payment is confirmed, the confirmation page shows a banner Recurring subscription activated with a Manage my subscription link that takes you directly to your donor area. Keep it handy: it is the quickest way to find your subscription later, without having to look for the log-in button on the site.
With which payment method
A recurring donation is paid by bank card: it is the only payment method offered for this type of donation, whether weekly, monthly or yearly. For a one-time donation, however, the association may offer other methods depending on its settings (PayPal, Apple Pay, Google Pay).
Good to know: you do not need to create anything in advance. A donor area is opened automatically in your name with your first donation, using the email you entered on the form. You will always log in to it with that same address: see how to create, find and edit my donor account.
How to change the amount of my monthly donation
There is no button to change the amount of an ongoing subscription. To give a different amount, you must cancel the current subscription and then create a new one, on the same donation page, with the new amount chosen. The first subscription stops as soon as the cancellation is confirmed: the two do not run side by side.
If a payment fails
When an instalment cannot be taken (card expired, insufficient funds), the subscription changes status in your donor area: it moves from Active to Payment overdue, then to Unpaid if the situation persists. There is no button to update the card number on an existing subscription: the only solution is to cancel that subscription and create a new one with a valid card.
How to stop my monthly donation
- Log in to your donor area with the email used for this donation (Log in link on the donation page, or Manage my subscription link received after your first payment).
- Open the My donations page, then the Active subscriptions tab.
- Click Cancel next to the subscription concerned.
- A window summarises the consequences and asks you to confirm with the Confirm cancellation button.
The subscription is cancelled immediately and the payments stop permanently. Donations already made are not refunded automatically: for a refund request, see how to get a refund for a donation.
Important: this cancellation is irreversible. If you change your mind, you can create a new subscription at any time, but it starts from scratch: there is no automatic pause or resumption.
Finding the history and receipts of my monthly donation
Each payment appears as a separate donation in the Donation history tab of the My donations page, with its own tax receipt downloadable as a PDF if the association is entitled to issue them. To learn everything about these receipts, read how to get my tax receipt. The The donor area course walks through this journey in detail, from the first donation to stopping the monthly donation.
| Question | One-time donation | Recurring donation (weekly, monthly or yearly) |
|---|---|---|
| Payment | Only once | Automatic at each instalment, until cancelled |
| Payment method | Card, and depending on the association PayPal, Apple Pay or Google Pay | Bank card only |
| Changing the amount | Not applicable, the donation is already paid | Not possible directly: cancel then recreate |
| Stopping | Nothing to do, the donation is finished | Cancel button in Active subscriptions |
| Available on a fundraising campaign | Yes | No |
Key takeaways
- A monthly donation is set up with the Recurring option on the association's donation page, and is paid by bank card.
- Your donor area is created automatically with your first donation, using the email you used.
- To change the amount, you must cancel the subscription and then create a new one: there is no direct modification.
- To stop it, open My donations › Active subscriptions and click Cancel, without needing to contact the association.
- The cancellation is immediate and permanent, but you can create a new subscription whenever you wish.