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  1. Home
  2. Help Center
  3. Getting started with Donoor
  • What is Donoor?
  • How do I register my organisation on Donoor?
  • How do I connect Stripe or PayPal to receive payments?
  • How do I invite members of my team and manage their permissions?
  • What can I track on the dashboard, and how do I export my data?
  • Which notifications does the association receive (donations, ticket sales, memberships)?
  • What can you do with the Donoor mobile app?
  • Is Donoor really free?
  • What are the transaction fees?
  • Can donors cover the fees?
  • When do I receive the donations?
  • How to refund a payment and what to do in case of a dispute?
  • My organisation is eligible for tax receipts: how do I activate them?
  • How do tax receipts work?
  • Are the tax receipts compliant, and can they be customised?
  • Can a mosque issue tax receipts for donations?
  • Is zakat tax-deductible in France?
  • Can a tax receipt be issued for a membership fee or a ticket?
  • Can a company deduct a donation made to an association?
  • What is Tap to Pay for organisations?
  • How do payment links work?
  • How do you create and use donation QR codes?
  • Payment link, QR code or donation page: which one should you use?
  • Which payment methods are accepted?
  • How do I set up recurring donations for my association?
  • How do I create an online fundraiser for an association?
  • How do I make my fundraiser known and collect more donations?
  • How do I create a customised donation page for my association?
  • How do I create my association's public web page?
  • How do I organise a fundraising campaign for a mosque?
  • How do I collect donations during Ramadan with Donoor?
  • How do I collect zakat online with Donoor?
  • How do I create an event and sell tickets?
  • How do I set up tickets and rates for an event?
  • How do I ask attendees for information (age, allergies, medical certificate)?
  • How do I manage and export the participant list?
  • Does check-in at the entrance require an internet connection?
  • How do I sell and collect payment on site on the day of the event?
  • How do I organise a charity bingo (authorisation, cards, prizes)?
  • How do you organise a raffle for your association, step by step?
  • How do I organise a charity car boot sale (declaration at the town hall, registrations)?
  • How do I organise our school's fête (PTA)?
  • How do I create a membership campaign?
  • How do I track and approve my members' memberships?
  • How does the digital membership card work?
  • How does membership renewal work?
  • How do I create an online shop for my association?
  • How do collection and delivery work?
  • How do I manage orders once sales are made?
  • Can an association sell products?
  • Are payments secure?
  • How does Donoor protect association and donor data (GDPR)?
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Getting started with Donoor

Discover Donoor, register your organization, the dashboard and the app.

  • What is Donoor?
  • How do I register my organisation on Donoor?
  • How do I connect Stripe or PayPal to receive payments?
  • How do I invite members of my team and manage their permissions?
  • What can I track on the dashboard, and how do I export my data?
  • Which notifications does the association receive (donations, ticket sales, memberships)?
  • What can you do with the Donoor mobile app?

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