The alternative to HelloAsso for your organisation

Donoor is a complete, 100% free solution for organisations. Funds raised go directly to the organisation's account via Stripe Connect or PayPal: no intermediary holds your funds, no blocked fundraisers, no payout delays. Donoor also offers unlimited QR codes, Tap to Pay NFC, payment links, multi-access team management, automatic CERFA tax receipts for eligible organisations and responsive human support.

No. Donations are paid directly into the organisation's bank account via Stripe Connect or PayPal, without passing through a Donoor account. You keep full control of your funds, with no risk of blocked fundraisers or payout delays.

Migration is simple: create a Donoor account in 5 minutes, generate your new QR codes and payment links, then replace your old links. Funds raised will go directly to your organisation's bank account.

Donoor covers all donation collection needs: unlimited QR codes, Tap to Pay NFC, payment links, online fundraisers, team management, automatic tax receipts for eligible organisations and a dashboard. Ticketing and membership features are also available.

Both platforms are free for the organisation (no subscription and no commission), and both offer the donor an optional contribution at the time of payment. The real differences lie elsewhere. First, the flow of money: with HelloAsso, funds pass through an intermediate payment account before being paid out; with Donoor, each donation is collected directly into your organisation's Stripe or PayPal account, so your funds depend on no one. Second, field tools: Tap to Pay on iPhone (accepting contactless payments on a volunteer's phone, without a card terminal) is exclusive to Donoor, as HelloAsso only offers contactless payment on Android, and the same goes for physical donation kiosks.

Recurring direct debits set up on HelloAsso cannot be transferred automatically: they are linked to the HelloAsso payment account. When migrating to Donoor, you need to invite your regular donors to set up their monthly donation again on your new page. An email with your new link is enough in most cases. This is the most sensitive step of the migration, which is why our guide recommends a transition period: you keep the existing direct debits active while your donors switch over, then you close the HelloAsso account. As for your members, they naturally sign up again when their annual membership fee is renewed.