Solidarity grocery stores, food aid, mutual aid

Give more, manage less

Online and on-site donations, solidarity sales, volunteer memberships: your solidarity organisation collects and organises itself without wasting time, and without commission.

Volunteer preparing parcels in a solidarity grocery store

Donoor for a solidarity organisation, in brief

Donoor is a free platform for solidarity grocery stores, food aid and mutual aid organisations: online donations, by QR code or by card on site, automatic tax receipts (in France, a 75% reduction for aid to people in difficulty), solidarity sales and memberships. No commission. Rules differ in other countries: see the box for your country on this page.

Collect, help, organise.

A solidarity organisation should devote its energy to the people it helps: the tools should fade into the background.

Create my organisation's space

Less admin, more mutual aid.

Tax receipts automatic.

Automatic tax receipts for aid to people in difficulty (eligible organisations).

On-site donations without cash.

QR codes and card payment on a phone.

0% commission. Everything for helping.

Donoor takes nothing; the donor can cover the bank fees.

Donations

Loyal donors.

A simple donation page, an optional monthly gift and an automatic tax receipt: your supporters give in seconds.

  • Monthly donations for regular income
  • Tax receipts for eligible organisations
  • Donation page in your colours

On site

Collect at the shop entrance.

Display a donation QR code at your collections, or take card payments on a volunteer's phone.

  • Printable donation QR codes
  • Contactless card payment
  • Amounts tracked live

Sales

A solidarity shop.

Sell clothing, books or hampers online or at the counter, with stock tracked.

  • Stock by item and by size
  • Collection on site
  • A donation can be added to the purchase

Your organisation online in four steps.

One evening is enough to get ready.

  1. 1

    Create your organisation's space

    Free sign-up with the organisation's number, then connect your Stripe or PayPal payment account.

  2. 2

    Add what you offer

    Membership packages, events, donations or products: each item has its own link.

  3. 3

    Share

    By email, on your social networks, in WhatsApp groups or via a displayed QR code.

  4. 4

    Track everything from the app

    Notifications for each payment, scanning of tickets and cards, and on-site collection.

Available in 19 countries

One platform, 19 countries.

Is your association outside France? Donoor works in these countries too, following each country's rules.

In France

66% of the donation off income tax, up to 20% of taxable income, if the association serves the public interest. Donoor sends the Cerfa 11580 tax receipt after every donation.

Register my association

Frequently asked questions

Is Donoor really free?

Yes. No subscription, no commission on donations, membership fees, tickets or sales. Only the bank fees charged by Stripe or PayPal apply, and the payer can cover them. An optional contribution to Donoor is offered to the payer, adjustable down to 0.

Do our donors get a tax reduction?

In France, for donations to bodies that provide meals, care or housing free of charge to people in difficulty, the tax reduction is 75% up to a ceiling, then 66%. Donoor issues the appropriate receipt if your organisation is eligible. Rules differ in other countries: see the box for your country on this page.

Can we collect donations on site?

Yes: with a donation QR code on display, or by taking card payments on a volunteer's phone with Tap to Pay.

Can we sell second-hand items?

Yes, an organisation can hold solidarity sales; keep them occasional or check the tax rules if the activity becomes regular.

Can volunteers join online?

Yes, with a volunteer membership option and a membership card sent by e-mail.

When does the money arrive?

Payments go directly to the organisation's Stripe or PayPal account, then to its bank account. Donoor never holds the money.

We take care of setting it all up for you.

Create your organization space in a few minutes, or let us set everything up for you. Free, fast, hassle-free.

Register my organisation

100% free · No subscription, no commitment