Memberships, ticketing and shop

Instalment payments for your members

An annual membership fee, a weekend away, a trip: let your members pay in 2, 3, 4, 6, 10 or 12 instalments by card. Each instalment is collected automatically, and the organisation keeps track of everything.

Donoor instalment payments, in brief

With Donoor, an organisation can offer payment in 2, 3, 4, 6, 10 or 12 instalments by card on its memberships, tickets and shop. The first instalment is paid straight away, the following ones are collected automatically, and the organisation is notified if a payment is declined. Donoor takes no commission.

Fewer members giving up for budget reasons.

A €300 membership fee or a €500 trip puts many families off. Paid in instalments, the same sum becomes possible.

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As simple for the organisation as for the payer.

You choose the number of instalments.

Tick 2, 3, 4, 6, 10 or 12 instalments, product by product: only these options are offered to the payer.

Collected automatically.

Subsequent instalments are charged to the same card on fixed dates, without any chasing on your part.

0% commission on each instalment.

Donoor takes nothing. Each instalment is a standard payment, with the same bank charges as a single payment.

For the payer

A clear choice when paying.

On the form, the payer chooses the number of instalments and sees the amount of each instalment before confirming. They receive a summary by e-mail, then a reminder before each direct debit.

  • First instalment paid straight away
  • Amount of each instalment shown before confirming
  • Email reminder before each direct debit

Organisation side

You stay in control.

If a payment is declined, Donoor automatically retries and then alerts you. You decide what happens next: keep the membership valid, offer an instalment, or stop the payment schedule.

  • Automatic retries when a payment is declined
  • Email alert and app notification
  • Mark an instalment as paid in cash, offer it, or stop the schedule

Accounting

Receipts that tell the truth.

Receipts and proofs of payment show the order total, the amount paid and the instalments still to come. No surprises for the payer, no headaches for the treasurer.

  • Clear summary with every payment
  • Total, amount paid and remaining instalments displayed
  • Export of payments for accounting
Receipt for payment in instalments

Switched on in a few clicks.

For a membership, an event or a shop product.

  1. 1

    Open your product

    Membership, ticketing or shop, in your dashboard.

  2. 2

    Tick the number of instalments

    2, 3, 4, 6, 10 or 12 instalments: you choose what you offer.

  3. 3

    Share the link

    The payer chooses their option when paying.

  4. 4

    Track the instalments

    Instalments paid, upcoming and declined, in the dashboard and the app.

Available in 19 countries

One platform, 19 countries.

Is your association outside France? Donoor works in these countries too, following each country's rules.

In France

Your donors pay by card, Apple Pay, Google Pay or PayPal, online or contactless with Tap to Pay.

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Frequently asked questions

Does paying in instalments cost the organisation more?

No. Donoor takes no commission. Each instalment is a standard card payment, with Stripe's usual bank charges, which the payer may choose to cover.

How many instalments can someone pay in?

In 2, 3, 4, 6, 10 or 12 instalments. For each product, the organisation ticks the options it accepts.

Which payment methods are accepted?

Bank card only: it is what allows the following instalments to be taken automatically.

What happens if an instalment is declined?

Donoor automatically retries a few days later, then pauses the payment schedule and alerts you. The membership or ticket remains valid: you decide what happens next.

Does the organisation receive all the money at once?

No: each instalment reaches the organisation's account when it is paid. It is a payment schedule between the payer and the organisation, not a credit.

Can I offer an instalment to a member?

Yes. You can offer one instalment or the whole remaining schedule, mark an instalment as paid by other means (cash after a declined payment), or stop the payment schedule.

We take care of setting it all up for you.

Create your organization space in a few minutes, or let us set everything up for you. Free, fast, hassle-free.

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