Concert ticketing for
your organisation
Organise your concert: online ticketing, adult/child/student prices, QR scanning at the entrance. 100% free, no commission.
Why Donoor for this project
The tools you need, already connected and free. No pricing plan, no tiers, no equipment to rent.
Pricing to suit you
Adult, child, student, organisation member, presale, last-minute. Quotas per price to manage capacity.
No commission
For 200 tickets sold at €15, you keep €3,000 with Donoor vs €2,805 with Eventbrite (–€195).
Quick entry scanning
Validate each ticket in 1 second via the Donoor app on iPhone/Android. Multiple devices supported.
Automatic confirmation email
Attendees instantly receive their ticket by email with a QR code, plus an automatic reminder the day before.
What to prepare
The honest list of equipment and team you need to make your concert a success. No proprietary hardware to buy, you already have 90% of what you need.
Staffing
- 1 sound and lighting technicianEither a professional contractor (allow €600–1,500 per evening) or an experienced volunteer with town hall/club equipment.
- 2 to 3 entrance stewardsScan ticket QR codes and manage the queue. 1 steward scans around 150 people in 10 minutes.
- 1 artist liaisonWelcome, dressing rooms, meals, fee payment. Single point of contact for the invited artist(s).
- 2 to 4 bar volunteersSelling drinks and snacks during the interval and after the concert. iPhone Tap to Pay, no card terminal needed.
Tools and equipment
- A Donoor account (5 min)Ticketing + QR check-in + automatic reminder the day before + Tap to Pay for the bar, all in one account.
- Suitable venue + ERP declarationMunicipal hall, parish hall or organisation's premises. Check the permitted ERP capacity with the venue manager.
- Sound system + lightingTown hall equipment is often lent free of charge to local organisations. Otherwise, hire a technician at around €400–800 per evening.
- 2 iPhones for check-iniPhone XS or later, iOS 16.4+. Avoids a single queue at the entrance: 2 stewards scan in parallel.
- Dressing rooms + artist mealsClosed space for the artists (cloakroom if there is no dedicated dressing room), drinks and cold snacks provided for in the contract.
What the law says
We explain the legal obligations for your concert in plain language. Checked by our team and up to date for 2026.
Entertainment promoter licence
If your organisation pays the artists (fee, contract), you must hold an entertainment promoter licence. Free application to the DRAC of your region, valid for 5 years. Exemption if fewer than 6 paid performances take place per year.
SACEM declaration before the concert
Any public performance of music (live or recorded) generates SACEM royalties. Online declaration on sacem.fr 15 days in advance. Flat rate based on capacity and receipts: count on €50–400 for a charity-run concert. Payment after the concert.
GUSO if artists are paid a fee
To pay a performing artist, the organisation must declare the fee to the GUSO (Guichet Unique du Spectacle Occasionnel, the single window for occasional performances). Online procedure on guso.fr, free of charge, automatically calculates social contributions. Essential even for a fee of €100.
ERP: respecting capacity
The venue has a regulatory capacity (listed in the safety register). Your ticketing cannot exceed this number. Selling beyond capacity makes the organisation liable and exposes the venue manager to a fine.
Event public liability insurance (RC événementielle)
Check with your insurer (MAIF / AXA / etc.) that your public liability cover includes the music event open to the public. Most organisation contracts cover up to 200 people; beyond that, request an extension (often free or around €20).
Your checklist for D-Day
Everything you must not forget, by phase. Print it and tick items off as you go.
3 months before
- Reserve the venue and obtain the venue hire agreement
- Contact the artists and sign the contracts
- Apply for the entertainment promoter licence (if paid)
- Set the prices (full, reduced, student, member)
- Forecast budget (venue, artists, sound, communication)
4 weeks before
- Create the concert event on Donoor with all the prices
- Declare the concert to SACEM
- Declare the fees via GUSO if applicable
- Launch the presale: social media link + posters with QR code
- Prepare the technical sheet with the artists
On the day of the concert
- Welcome the artists + sound check at H-3
- Set up the controllers with check-in iPhones
- Doors open at H-30 min, ticketing active
- Opening announcement + thanks to partners
- Monitor capacity in real time on the Donoor dashboard
- Pay the artists at the end of the concert (or transfer on D+1)
They did it
Three organisation profiles that ran their concert with Donoor, so you can picture realistic cases.
Community music conservatoire
End-of-year concert of the pupils in the municipal function hall. 200 seats + 50 folding seats. Tickets €5 children / €10 adults / free under 6. Refreshment stand run by parents with Tap to Pay.
Interfaith cultural organisation
Charity concert for a humanitarian cause with 3 local choirs. Ticket at €15, additional donations in the basket (Cerfa 11580 automatic), proceeds fully passed on to the partner NGO after deduction of venue costs.
Amateur rock club
Monthly tribute concert in a partner café-concert venue. Ticket €8 in presale, €12 on site. Promotion only on the café's and the organisation's Facebook group. iPhone check-in at the entrance.
A charity concert in a municipal hall
300 seats × €20 = €6,000 in ticket sales over 2 weeks of presale via a shared link on social networks and a QR code displayed at the town hall. Automatic reminder sent the day before to all buyers. QR check-in at the entrance from 2 iPhones, 300 entries scanned in 15 minutes.
Hesitating over another platform?
Compare Donoor with other providers on fees and features.
Other compatible projects
Many organisations run or combine several types of project. Explore the related guides.
Frequently asked questions
Can you manage a seating plan (numbered seats)?
Not yet: Donoor handles simple tickets (no numbering). If you need a true seating plan (theatre with numbered seats), dedicated tools such as Yurplan are better suited. For 95% of charity concerts (standing or free seating), Donoor is more than sufficient.
How do I manage free guests / artist passes?
Create a €0 price (accessible via a private promo code) and send it to your VIP guests, artists and press. They register and receive their QR code just like any other buyer.
How long does it take to receive the funds?
Directly: funds reach your bank account (via Stripe Connect or PayPal) 2–7 days after each sale. You do NOT have to wait until the end of the concert to collect the money, unlike with Eventbrite or Billetweb.
Can you take payments on site on the night?
Yes, via Tap to Pay on iPhone. For those who did not book online, take card payments in person without a payment terminal. Tickets are created instantly.
What if the concert is cancelled?
You can refund all buyers in one click from your dashboard. Funds return to their original card (3–5 days). No refund fees with Donoor.
How much does a charity concert cost on Donoor?
€0. Donoor is 100% free: no commission, no subscription. Only bank fees (1.5% + €0.25 per transaction) apply, and the buyer covers them in 4 out of 5 cases.
We take care ofsetting it all up for you.
Create your organization space in a few minutes, or let us set everything up for you. Free, fast, hassle-free.
100% free · No subscription, no commitment
How it works
Set up in under 8 minutes, no technical knowledge needed.
Create your concert
Choose the “event” type + date/time. Set up prices (adult €15, child €8, student €10) and their quotas.
Spread the word
Share the Donoor link on your social networks, newsletter and website. Apple Pay / Google Pay for maximum mobile conversion.
Track sales in real time
Dashboard with counters per price, today's sales and filling forecast. Adjust prices if needed.
On the night: scan + start
The entrance team scans QR codes via the Donoor app. Real-time summary of actual entries.