Included in the Donoor app

Scan tickets with your phone

The Donoor app checks each QR code ticket in a second. Several volunteers scan at the same time, entries are counted live, and latecomers pay on site.

Donoor ticket scanning, in brief

The Donoor app, free on iPhone and Android, scans QR code tickets sold through Donoor ticketing. It instantly shows whether a ticket is valid, already used or cancelled, works on several phones at once and counts entries in real time. It also checks membership cards.

Smooth entry, from the first attendee to the last.

No more paper checklists or photocopied tickets: each QR code is unique and can only be used once.

Create my first event

What you need for stress-free entry.

No equipment to hire.

A phone is enough. No scanner, no terminal, no subscription.

Zero fraud against copied tickets.

A ticket that has already been scanned is refused, even if presented on another phone.

Latecomers pay on site.

The same phone takes contactless card payments: the ticket is created on the spot.

Before the event

Tickets ready to scan.

Every ticket sold online is sent by e-mail with a unique QR code. The day before, an automatic reminder is sent to participants.

  • Free or paid tickets, several rates
  • PDF ticket, to show on a phone or printed
  • Exportable participant list

On the day

Open the app, scan.

Connect the front-desk volunteers to the organisation's space, open the event and scan. The entry counter updates for everyone.

  • Result in one second: valid, already used, cancelled
  • Several phones at the same time
  • The same scan checks membership cards

After

You know who came.

Attendance rate, last-minute sales, takings of the day: the summary is ready as soon as the event ends.

  • Entries counted in real time
  • On-site sales added to online sales
  • Export for accounting
Event statistics in the app

Ready for the day in four steps.

A few minutes before the doors open.

  1. 1

    Create the event

    Date, venue, rates: the ticketing is online.

  2. 2

    Sell the tickets

    Each participant receives a QR code by e-mail.

  3. 3

    Install the app

    Donoor, free on the App Store and Google Play, for each front-desk volunteer.

  4. 4

    Scan at the entrance

    Entries are counted live on all phones.

Available in 19 countries

One platform, 19 countries.

Is your association outside France? Donoor works in these countries too, following each country's rules.

In France

Your donors pay by card, Apple Pay, Google Pay or PayPal, online or contactless with Tap to Pay.

Register my association

Frequently asked questions

Is the scanning app free?

Yes. The Donoor app is free on iPhone and Android, as is the ticketing: no subscription, no commission on tickets.

Can we scan with several phones?

Yes. Each volunteer logs into the organisation's space and scans on their own device. A ticket already scanned on one phone is refused on the others.

What should we do if a participant no longer has their ticket?

Find them by name in the participant list and validate their entry manually, or send their ticket to them again by e-mail.

Does the app scan tickets from other ticketing platforms?

No. It checks tickets sold with the Donoor ticketing and Donoor membership cards, to ensure that a QR code only passes once.

Can we sell tickets on site?

Yes. The phone takes contactless card payments thanks to Tap to Pay, or the participant scans a payment QR code. The ticket is created straight away.

Do we need an internet connection?

Yes, a mobile connection is enough: it's what lets you refuse a ticket that has already been scanned on another phone.

We take care of setting it all up for you.

Create your organization space in a few minutes, or let us set everything up for you. Free, fast, hassle-free.

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100% free · No subscription, no commitment